- VG reviewed 12 months ago
- last edited 11 months ago
We had a stressful time dealing with the Landlord whilst tenants in his property. This was a student let and 3 of us shared the house. However, the letting agency through which we found the property were reasonable and proactive.
Direct Housing secured the property, and when one prospective tenant fell through, they were extremely proactive in helping us source a new tenant. That was a real high point of service from a student letting agent.
The house was absolutely filthy when we moved in, it had not been professionally cleaned. It fell to us as tenants to complete the cleaning. When we requested the landlord to fit a new lock on the back door because the current one was unsafe, he flat out refused.
The landlord continued to breach the contract throughout our tenancy:
He tried to force building works at the property without us agreeing.
He rang us individually as tenants, playing us off against each other as though the faults with the property were due to other tenants behavior.
He entered the property with no notice, using his own key. He proceeded to go into every room, including bedrooms, thinking all the tenants were out. He attempted to gain access to my locked bedroom. When I confronted him he claimed he was just “collecting the post”.
He refused to acknowledge communications from guarantors, despite their vital role in financial security in student lets
My main advice is to stay AWAY from the landlord MR M Werner if you are looking in the West Midlands, he had a number of properties in the area at the time.